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Lexical ambiguity is always evident when a word or phrase alludes to more than one meaning in the language to which the language is used for example the word ‘mother’ which can be a verb or noun. Another example is “Both times that I gave birth…” (Schmidt par. 1) where one may not be sure
Users must trust the chatbot enough to share personal data. Therefore, organizations must ensure they design their chatbots to only request relevant data and securely transmit that data over the internet. Chatbots should have secure designs and be able to prevent hackers from accessing chat interfaces. Chatbot technology is still new and faces obstacles that
